🔵 Level AA

WCAG 3.2.4: Consistent Identification

Success Criterion 3.2.4 — Level AA

Quick Answer

Components with the same functionality must be identified consistently across pages.

Why It Matters

Using 'Search' on one page and 'Find' on another for identical functionality confuses screen reader users.

How to Audit

Run an automated accessibility scan to detect common Consistent Identification failures. Then manually verify with: keyboard-only navigation, a screen reader (VoiceOver on Mac, NVDA on Windows), and browser developer tools. Automated tools catch approximately 40% of Consistent Identification issues — manual testing is essential.

How to Fix

Use consistent labels, icons, and names for identical components across your site.

Frequently Asked Questions

What is WCAG 3.2.4 Consistent Identification?

Components with the same functionality must be identified consistently across pages.

Is WCAG 3.2.4 required for ADA compliance?

WCAG 2.1 Level AA is the standard referenced in most ADA website lawsuits and DOJ guidance. All Level AA criteria including this one are relevant to legal compliance.

How do I fix WCAG 3.2.4 violations?

Use consistent labels, icons, and names for identical components across your site.

Disclaimer: This guide is for informational purposes only and does not constitute legal advice. Consult a qualified ADA/accessibility attorney for your specific compliance situation.

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