WCAG 3.2.4: Consistent Identification
Success Criterion 3.2.4 — Level AA
Quick Answer
Components with the same functionality must be identified consistently across pages.
Why It Matters
Using 'Search' on one page and 'Find' on another for identical functionality confuses screen reader users.
How to Audit
Run an automated accessibility scan to detect common Consistent Identification failures. Then manually verify with: keyboard-only navigation, a screen reader (VoiceOver on Mac, NVDA on Windows), and browser developer tools. Automated tools catch approximately 40% of Consistent Identification issues — manual testing is essential.
How to Fix
Use consistent labels, icons, and names for identical components across your site.
Frequently Asked Questions
What is WCAG 3.2.4 Consistent Identification?
Components with the same functionality must be identified consistently across pages.
Is WCAG 3.2.4 required for ADA compliance?
WCAG 2.1 Level AA is the standard referenced in most ADA website lawsuits and DOJ guidance. All Level AA criteria including this one are relevant to legal compliance.
How do I fix WCAG 3.2.4 violations?
Use consistent labels, icons, and names for identical components across your site.
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